Ordering & Purchasing

Minimum orders vary by species and product type. For most bulk timber, the minimum is 1–2 m³. For specialty slabs, figured wood, or decking boards, minimums may be lower. Contact us for specific requirements on any species.

Yes! We offer sample packs for most species (small offcuts/boards) for a nominal fee, which is refunded or credited on your first bulk order. Contact us to request samples.

We accept USD, EUR, GBP, and other major currencies. All prices are quoted in USD by default. Bank transfers (TT), letters of credit, and major credit cards are accepted.

Absolutely. Contact us with your species, quantity, dimensions, and destination port, and we will issue a detailed CIF/FOB quotation within 24 hours.

Wood Species & Quality

All timber is hand-graded by our certified inspectors following NHLA, FSC, and customer-specific grading standards. We offer FAS (First and Seconds), Select, and #1 Common grades for most species.

Yes. We offer both air-dried (AD) and kiln-dried (KD) timber. Most export orders are kiln-dried to 8–12% moisture content for stability during shipping and use in climate-controlled environments.

We work with over 150 species and have an extensive network of forestry partners. If you need a species not listed, contact us — we can likely source it within 4–8 weeks.

CITES (Convention on International Trade in Endangered Species) regulates trade in certain timber species. Species like Wenge, Afromosia, and Genuine Teak require CITES documentation. We handle all paperwork and ensure full compliance.

Shipping & Logistics

Yes, we export to 45+ countries across Europe, North America, Asia, Australia, and beyond. We have established freight forwarding partnerships for reliable, cost-effective worldwide delivery.

We offer FOB (Free on Board), CIF (Cost, Insurance & Freight), CFR (Cost & Freight), and DAP (Delivered at Place) terms depending on destination and order size. Our logistics team will recommend the most cost-effective option.

Transit times vary by origin and destination: Europe: 14–28 days, USA/Canada: 21–35 days, Asia: 7–21 days, Australia: 21–35 days. Air freight is available for urgent small orders.

We provide: Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, Phytosanitary Certificate, Fumigation Certificate, FSC/PEFC Chain of Custody Certificate, and CITES permits where required.

Sustainability

Sustainability is at the core of our business. We source exclusively from FSC-certified (Forest Stewardship Council) and PEFC-certified forests. We do not purchase from illegal logging operations under any circumstances.

Yes, we offer a carbon offset option on all shipments, partnering with certified reforestation projects to neutralize the carbon footprint of transportation.

We conduct annual audits of all our supply chain partners, verify FSC and PEFC chain of custody certificates through the official online registries, and maintain full traceability documentation from stump to shipment.

Custom & Special Orders

Yes. We offer custom sawing, planing, thicknessing, and profiling services. Specify your exact dimensions and we can have material processed prior to shipment.

Yes, we maintain a selection of live-edge slabs in various exotic species, particularly figured pieces. Contact us for our current slab inventory with dimensions and photos.

We occasionally have access to reclaimed exotic hardwoods with history and character. Contact us to inquire about current availability.

Still Have Questions?

Our timber specialists are happy to help with any question not covered here.

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